The Process Automation Market size is estimated at $109.77 billion in 2024 and is expected to reach $145.65 billion by 2029 according to Mordor Intelligence. We can see that all kinds of companies ranging from start-ups to MSMEs are utilizing process automation systems. In this regard, AI tools and technologies have acted as game changers when it comes to data analysis and making decisions based on real-time data. In high-value sectors like BFSI, Pharmaceuticals, and Logistics there has been a huge transformation in terms of technology use that has been utterly useful in improving process efficiencies. 
 

However, there are a few challenges faced by clients while availing solutions and services related to process automation and AI. Most of the in-house ERP systems being used in India are legacy systems. Significant knowledge and expertise in the domain are required to understand these legacy systems and accordingly integrate automation and AI tools into them. This process is completely different from building an AI-powered ERP solution from scratch and this is exactly where lack of expertise can be observed in the industry.  
 

MBM Newtech carefully detected these problems in the market and emerged as one of the trusted end-to-end system integrators with an AI-first approach. Through a consultative selling process, the company is able to understand the existing systems and detect all the loopholes in them. Only after complete analysis does it provide the required solution or service to the client.
 

MBM Newtech started as a hardware solutions provider 2.5 decades ago and slowly expanded to software with a special focus on AI tools and technologies. The company is associated with reputed OEMs and software solution providers and always tries to provide accurate solutions to clients. “We specialize in BFSI, Pharmaceuticals, and Logistics sectors but are equipped to handle other sectors as well. These sectors are highly regulated in India and compliance requirements are also high. We build our solutions keeping all that in mind”, mentioned Viren Reshamwala, Founder & Managing Director, MBM Newtech.
 

"Technology expertise and accurate communication have helped the company acquire many clients who have been working with it for more than 15 years"
 

Technology Excellence
Being a part of the industry for a long time and expanding from hardware to software has given this company the required experience and expertise to understand the changing dynamics of the market. There are various aspects in which it specializes but AI technologies and tools have been the major one which makes MBM Newtech stand apart in the market. The focus on AI is intricately related to the data imaging requirements of different organizations. Business as well as customer data is being gathered from numerous sources which need to be structured and analyzed. The company helps its clients in structuring huge amounts of unstructured data and facilitates them in making business decisions based on actionable real-time insights. Another aspect of the company’s technology excellence is its capability to deliver userfriendly solutions. “We know that data is acquired from different channels and the company specializes in streamlining all this through a single source to get it reflected in the client dashboard in an organized manner,” said Viren.
  

Time optimization is the primary aim of MBM Newtech and it has been implemented to create a reputation of the company. Technology expertise and accurate communication have helped the company acquire many clients who have been working with it for more than 15 years. They never lost trust in MBM Newtech because it always keeps updated with the latest developments in this sector and keeps evolving with the market. “When it comes to specialized solutions, many insurance companies are trying to develop their own GPT. We collaborate with solution providers globally who have successfully executed such projects. We try to bring that and give the same to our clients. We are on a continuous learning curve and heavily focused on customer feedback. We monitor all the global technology trends and try to incorporate new elements to our portfolio by them”, stated Viren.
 

Future Projections
Since its inception 25 years ago, the company has gained significant trust and recognition in the market as an end-to-end system integrator with a focus on AI. Over the coming decade, the company wants to focus on developing its offerings in the data imaging segment and emerge as one of the trusted partners in this domain. It wants to focus on the niche area of information management and build next-generation processes for clients across the country. “We want to emerge as a socially responsible enterprise and transform the lives of all the people we serve and the ones who serve us. We want to become the catalyst for the data-driven future,” concluded Viren.